Privacy policy
Last updated:
Introduction
This Privacy Policy describes how SmartCollect collects, uses, and protects personal information.
SmartCollect is operated by:
Lifebox Technologies Private Limited
Mumbai, India.
Information We Collect
SmartCollect may collect:
name
email
phone number
payment history
account activity
device information
KYC details where required
Certain financial information may be processed through payment partners.
Additional payment data may be collected and processed through authorised payment partners including Decentro, Razorpay, PayU or other regulated providers where required to complete transactions.
We may use cookies or similar technologies to improve platform functionality.
How Information Is Used
Information may be used to:
provide platform services
facilitate payment collections
improve system performance
detect fraud
comply with regulatory requirements
Data Sharing
Information may be shared with:
payment processing partners
regulatory authorities when required
service providers assisting with operations
SmartCollect may also share information with authorised vendors, service providers, or infrastructure partners where necessary for platform functionality or regulatory compliance.
SmartCollect does not sell personal data.
Data Security
Reasonable technical and organizational measures are implemented to protect user data.
However, no digital system can guarantee absolute security.
Data Retention
Information will be retained only for as long as required for:
operational purposes
legal compliance
dispute resolution
User Rights
Users may request:
correction of data
deletion of information
access to stored records
Requests may be sent to the SmartCollect support team.
Support: smartfee@flashaid.in